Attempting to start NX 4 or NX 3, once IE V7.0 is installed, will display an error:
The syslog file will have the entry:
Daylight Time
+++ Unhandled operating system exception: e06d7363
[1] 7C812A5B
(kernel32)
[2] 202B908A
(libsyss)
[3] (libsyss)
[4] 202B7AD8
Delete the %UGII_BASE_DIR%/ugii/psapi.dll file.
Note: UGS provided the psapi.dll file for Windows NT compatibility. However, it is no longer needed since it is included in the Windows 2000 and Windows XP operating systems.
If any questions arise regarding this field bulletin, the Global Technical Access Center may be contacted at (800) 955-0000 for USA & Canada. If you are outside the United States and Canada, any questions regarding this or any other SFB should be directed to your local support office, quoting the SFB number.
| Submitted By: | Lynn Watts | Submitted Date: | 10/20/2006 |
| IR/PR #: | PR 5620394; PR 5620700 |
Last Revised Date | 10/24/2006 |
| Revision Number | 2.0 | Document ID: | SFB-NX-2627 |
| Product/Version: | NX 3; NX4 | Supersedes: | N/A |
| Platform: | PC | Operating Systems: | Windows XP Service Pack 2 (SP2);
Windows XP Professional x64 Ed.; Windows Server 2003 Service Pack 1 (SP1) |
| Responsible Group: | Systems | GTAC 800 # Options(s): | 2.1.1.3 |
